Frequently Asked Questions (FAQs)
Can I really save over and over?
Does the card have any restrictions or terms and conditions?
The card has terms and conditions which include: Must present card at time of order, Equal or lesser value not valid with any other offers, coupons, or specials, Limit one offer per card per person per day, non-transferable, alcohol excluded, offer subject to change without notice and additional terms and conditions may apply.
Can I combine offers? (i.e., use my card with other discounts/coupons/specials)
Most merchants will not allow multiple discounts. Please note that the terms of the conditions states, it cannot be combined with other discounts.
What size is the card?
The card is the standard size of a credit card, made of sturdy cardstock with both sides printed in full color with your organization’s logo on the card. It is accordion style and can fold out to total length of 14 inches.
What happens if the merchant does not honor the card?
This shouldn’t happen as all business participating have signed an agreement with us to honor the discounts offered. However, there may situations where an issue may happen such as:
1) New employees or management (ask management – as it could be a miscommunication issue)
2) Time period of the offer (some merchants have specific days/times their offer is valid). Additionally check the expiration date of the card.
3) The minimum $ amount was not met (some merchants require a set amount to be spent).
4) Meal was a special or some other discount was already included.
5) The offer is only valid for the cardholder vs. total bill.
If this happens, please contact us and we will work to help resolve this issue.
Can we have our organization’s logo on the card?
Yes! Most definitely – we want your members and supporters to know it is your card providing these discounts. When a non-profit partners with us we request that they provide a high resolution image (i.e., jpg, gif, etc.) so we can customize their card. Logos should be emailed to info@mycommunitydiscounts.com
How often are merchants added to the card?
New merchants will be added regularly (several times a year), so please make sure to be sure to visit our website to see what is new.
Does our organization have to work with the merchants to secure them on the card?
No, you don’t – we take care of all that for you. We want this to be easy for you! If there is a local business that you have a relationship with that you want added to the card, please share that with us and we will reach out to include them.
Where is the My Community Discounts Card accepted?
The card is accepted at over 95 merchants across Somerset, Hunterdon and Warren counties in New Jersey. You can find a list of locations and stores on the card or by visiting “Discounts!” on our website or by using our Discount Locator on your mobile phone. Many locations (but not all) will also be displaying the My Community Discounts logo in the window of their store
Where can I purchase a card?
To purchase a card, please contact any of the non-profits organizations located on our “Purchase A Card” page. By purchasing a card from them, you are assist them with their fundraising efforts. You can also contact us directly via email at info@mycommunitydiscounts.com or through the form on our “Contact Us” page.
What is the expiration date of the My Community Discounts card?
The discount can be found on the card. The card is valid typically for approximately 15 months. Please look at the front of the card that you have purchased to find its expiration date.
What should I do if there is alot of demand for the card?
That is exactly what you want! No problem at all. We will make sure that additional cards will be made available to you based on your demand. Please reach out to us and we will make sure you receive more cards.
How do I best sell the cards?
We provide a marketing toolkit to help you be successful that has many tips for you to utilize. We also provide you templates and other resources that can be leveraged.
What about sales tax since we are selling the card? Are we required to pay sales tax?
If your organization has a tax exemption number, you are not required to pay tax. (We require documentation to be on file to verify this fact). If you do not have a tax exemption number or your group is not tax exempt, you will be charged tax.
Who collect the money from the sale of the cards?
You collect the money as you sell the cards. You can collect via cash, check, online, etc. You determine how you want to collect the money. An invoice from My Community Discounts LLC is sent out to the organization a few days after your fundraising program has closed and had its final review of cards.
If I am merchant and I am interested in participating or advertising, what do I need to do?
Simply reach out to us via our Contact page, email us at info@mycommunitydiscounts.com or call us at 908-219-9044.
Do I need to present the My Community Discounts card to get the savings?
Yes, you need to show your card before purchase to save, per our agreement with the merchants and per our terms and conditions.
If I am a merchant and I am interested in participating or advertising, what do I need to do?
Simply reach out to us via our Contact page, email us at info@mycommunitydiscounts.com or call us at 908-219-9044.